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Deployment Hub

Notes
Promotion
Scoreboard
Today's Roster
Activate Coach today's groups. Party detail stays in Roller.
No groups scheduled today.
Deployment Log
TV Display →
DateShiftLocked ByLocked AtScoreStatusStaff
1

Guest Count

Check-ins · Bookings · Remaining · Last slot

ACheck-ins so far
BTotal booked today
CExpected remaining
DLast booking time today?
2

Room Health

Problems · Inspections · Restrooms · Notes

ARoom health problems this morning?
BRooms inspected this morning?
CRoom problems during shift?
DRestroom inspections today
EOther facility notes
3

Guest Experience

GICA · talk through as a team

GGreeting: within 10 seconds of arrival
IIntroduce: yourself by name
CConnect: with every group
AAsk: “Did you have fun?”
4

Deployment

Live from Today · who’s where & when

5

Parties & Groups

Party lounge · Group sizes · Arrival times

Groups using party lounge next shift?
6

Promotions

Active promos to communicate this shift

Promo 2
Promo 3
7

Store Specific

Shoutout · Tasks · Other notes

Agent Shoutout
Tasks for rest of day
Other notes
✓ Huddle saved. It is now at the top of the log.
Huddle Log
Huddle screen →
• Write “N/A” instead of leaving a line blank. That way the log stays comparable night to night.
1

Company Focus

30-Minute Upsell · Google Reviews

A30-Minute Upsell Goal
B30-Minute Upsell Result
CGoogle Reviews Goal
DGoogle Reviews Result
2

Team

Callouts · Shoutouts · Coaching · Agent notes

ACallouts. Anything notable that happened during the shift
BShoutouts
CCoaching / Performance Notes
DAgent Notes
3

Facility & Tech

Facility Issues · Game Room / Tech Issues

AFacility Issues
BGame Room / Tech Issues
4

Administrative

Zendesk · MaintainX · Packages

Zendesk tickets checked
MaintainX orders completed
Packages received
5

Follow-Ups & Tomorrow

Additional Follow-Ups · Tasks for tomorrow / week

Additional Follow-Ups. Anything needing a decision or support from above store level
Tasks for tomorrow / week
✓ Recap saved. It is now at the top of the log.
Recap Log